Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How do we collect and use your information?
We collect personal information about you from several sources. Sources of information include contact details such as your full name, address, email address and phone number. Plus, order details such as full name, billing address, shipping address, payment confirmation, email address and phone number. If you are submitting contact information of others, please ensure that you only submit information with whom you have a personal or family relationship with and who have consented to sharing. Plus any information you choose to share when communicating with us. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including order history, comments, feedback, product reviews).
We collect such information for the following legal basis:
-
To performance of contact, to fulfil our service and orders;
-
To process payment and authorise orders;
-
To provide our users with ongoing customer assistance and improve our service;
-
To contact you with our marketing emails as long as we have your permission and consent;
-
To collect statistical data and other non-personal Information, which we may use to provide and improve our respective services;
-
To comply with any applicable laws and regulations.
Consent
At the time of providing us with personal information to place an order, complete a transaction, arrange for a delivery or return of purchase, we consider this as your consent for us to collect and use that information solely for those specific purposes. We may contact you via your email address or phone number to discuss your order if any additional information is required.
You are able by data protection laws that give you the right to request a copy, correct or the deletion of your information. You’ve also got the right to opt out of communications. If you do not wish to receive such promotional messages or calls, you may notify Milkly at any time or follow the “unsubscribe”. Alternatively, If you don’t want us to process your data anymore, please contact us at sales@milklyclub.com.
WIX
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Cookies:
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with WIX see https://support.wix.com/en/article/cookies-and-your-wix-site. We use Cookies to power and improve our site and services, to review and reflect on analytics to analyse our performance, operation and effectiveness. We may also permit third parties and service providers to use Cookies on our Site for our legitimate interests. For more information including how to see what cookies have been set on your device, please visit www.aboutcookies.org or www.allaboutcookies.org
Payment:
If you choose a direct payment gateway to complete your purchase, then WIX stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Third Party Services:
Our Site may contain links to other websites or services. We are not responsible for such websites’ or services’ privacy practices. We encourage you to be aware when you leave our Site and to read the privacy statements of each website and service you visit before providing your Personal Information. This Privacy Policy does not apply to such linked third party websites and services.
Questions and Contact Information:
If you would like to: access, correct, amend or delete any personal information we have about you, or simply want more information contact us at sales@milklyclub.com